Privacy Policy

Last updated: 7/18/2026

1. Information We Collect

We collect information you provide directly to us when you submit our contact form, request a service, or communicate with us, including your name, email address, phone number, service requested, and any message content.

2. How We Use Your Information

• To respond to your inquiry and provide requested services.
• To send appointment reminders, case status updates, and service-related communications.
• To send marketing communications only if you have explicitly opted in.
• To comply with legal obligations.

3. SMS / Text Messaging

If you opt in to SMS messaging by checking the consent box(es) on our contact form, you agree to receive text messages from JCR Aox Designs at the phone number you provided. Message frequency varies. Message and data rates may apply.

• Service messages include appointment reminders, confirmations, follow-ups, and case status updates.
• Marketing messages include promotions, offers, and product updates, sent only if you separately opted in.
• Reply STOP to any message to unsubscribe at any time.
• Reply HELP for help, or contact us at info@jcraoxdesigns.com.

We do not sell, rent, or share your phone number or SMS opt-in information with third parties or affiliates for marketing purposes. Phone numbers collected for SMS consent are used solely by JCR Aox Designs to communicate with you.

4. How We Share Information

We share information with service providers that help us operate our business (e.g., CRM, messaging, email delivery) under contractual confidentiality. We do not sell your personal information.

5. Data Security

We use commercially reasonable safeguards to protect your information. No system is 100% secure; you submit information at your own risk.

6. Your Choices

You may opt out of marketing emails at any time using the unsubscribe link, or text STOP to opt out of SMS. You may request access, correction, or deletion of your information by emailing info@jcraoxdesigns.com.

7. Contact

JCR Aox Designs · Clovis, CA 93612 · (559) 691-3500 · info@jcraoxdesigns.com